Reparo — Device Service Management

📱

Customer Portal

Submit & track your device service requests

Email

✉

Password

🔒👁

Remember me Forgot password?

or

Welcome back!

Here's your service overview

🕒 Recent Requests

📢 Announcements

My Requests

All your service history

Service Requests

🔍

ID	Device	Issue	Priority	Intake	Last Update	Status	Action

🔧

Engineer Portal

Authorized technicians only

Employee ID or Email

🪪

Password

🔒👁

🔐 All actions are logged and audited.

Engineer Dashboard

⚡ My Active Jobs

📈 Recent Activity

All Services

Full service log with intake, dispatch & last activity

Service Log

🔍

ID	Customer	Device	Issue	Engineer	Intake	ETA	Dispatched	Last Activity	Priority	Status	Actions

⚙️

Admin Panel

Restricted access — administrator credentials required

🔐 Unauthorized access attempts are logged and reported.

Admin Email

✉

Password

🔒👁

2FA Code

📲

Admin Overview

System-wide metrics and alerts

📊 Status Breakdown

🏆 Engineer Performance

🚨 Overdue / High Priority Services

All Services

Full admin control — edit, reassign, cancel

Master Service Log

🔍

ID	Customer	Device	Engineer	Intake	Dispatch	Last Activity	Priority	Status	Cost	Actions

User Management

Manage all portal accounts

All Users

🔍

Name	Email	Phone	Role	Joined	Last Active	Status	Services	Actions